Delete your account
Last updated October 4, 2026
You can delete your Paragon account and its data at any time. This page explains how, what is deleted, and the few records we keep afterwards. Deletion is permanent and cannot be undone.
Want a copy first? Clients can download their information from Settings, under Export data, before deleting. Coaches can export their client roster and check-ins from the Clients tab.
The short version
- Fastest: sign in and go to Settings, then Delete account. It works in the Android app and in any browser at app.paragon-strength.com.
- Can't sign in, or your coach has paused your account? Email support@paragon-strength.com from the address on your account.
- Deletion in the App takes effect immediately and cancels any subscriptions.
1. How to delete your account
In the App (recommended)
- Sign in on Android, or in any browser at app.paragon-strength.com.
- Open Settings and scroll to the account section.
- Tap Delete account and confirm.
Your account and data are deleted immediately. If the App says the deletion did not finish, nothing is lost by trying again; if it keeps failing, email us.
By email
If you cannot sign in, or your coach has paused your account so Settings is not available, email support@paragon-strength.com from the email address on your account and include your full name. We will confirm it is you and complete the deletion within 30 days of your request.
2. What is deleted
- Your account: name, email address, profile photo and sign-in.
- Your intake answers, check-ins, measurements and progress photos.
- Food logs, meal plans, workout history, programs and form-check videos.
- Bloodwork, body scans, supplements, injuries and competition plans.
- Messages with your coach.
- Gym memberships, equipment reports and gym check-ins.
- Google Health Connect data we stored: steps, distance, active calories, exercise sessions and weight.
- Notification settings and device tokens, and any entries from our former habit tracker.
Photos, files and videos are deleted from our storage providers at the same time. If a provider fails to delete a file, it is no longer linked to any account, and we delete it when we find it.
3. If you are a coach
Deleting a coach account deletes your profile, branding, landing page, inquiries, private notes, templates and your messages with clients.
Your clients keep their own accounts and records, including their workouts, logs, check-ins, meal plans and health records, and can choose a new coach. Any coaching subscriptions you sell through Paragon are cancelled, so your clients are not charged again.
4. Subscriptions
Deleting your account cancels your Paragon Plus subscription and any coaching subscription, and you will not be charged again. To cancel a subscription without deleting your account, go to Settings and manage your subscription there.
5. What is kept after deletion
- Payment records held by Stripe, and our records of platform fees, as tax and accounting rules require.
- Your email address on our email suppression list, if it is on it, so we never email you again.
- Security and audit logs. Most are deleted automatically within 180 days; records of actions taken by Paragon administrators are kept longer.
- Error reports and analytics events, under our providers' retention periods.
- Database backups, which are overwritten after a limited period.
- Records your former coach keeps for their own business, such as payment records and notes they wrote.
For the full picture, see our Privacy Policy.
6. Google Health Connect (Android)
You can stop sharing Health Connect data at any time in your device's Health Connect settings, without deleting your account. Deleting your account deletes the Health Connect data we stored.